Let us Help you with Administration and Billing

As your employee benefits broker, it is important that we bring service full circle to not only the decision makers within your organization but also focus on compliance as well as the overall employee experience. By partnering with JTS Administrative Services, you as the employer can enjoy the benefit of our broker and benefit admin teams collaborating to ensure efficiency, accuracy and a positive employee experience. We offer solutions to some of the most challenging and time-consuming aspects of being an employer such as:

Consumer Directed Health Plan Administration (FSA/DCA/LFSA/HSA)

At JTS, we not only understand how important your employees' benefits package is to your company but also the administration of certain plan offerings. Our Administrative Services team provides full service for all your consumer directed health plan needs from working with you and our benefit broker team to implement your plans, claims processing and reliable and dependable customer service to your employees.

What you can expect when partnering with our team!

  • Collaboration with our benefit broker team to deliver seamless integration through data exchange from your benefits admin system
  • Employer portal access to reports and account information
  • Timely claims processing
  • Consumer web portal and smartphone app access
  • Customer service support for you and your employees



COBRA Administration

As an employer, managing COBRA requirements and premium collection often becomes a burden on your team. It simply makes sense that as your benefits partner, we assist with these requirements whether they are a new hire receiving their Initial Notice or if they become eligible for COBRA continuation coverage. Let our team tackle the everyday tasks of required notices, elections and premium collection/remittance and take assurance in knowing that you have of extended your benefits broker relationship to their administrative services team!

What you can expect when partnering with our team!

  • Collaboration with our benefit broker team to ensure timely and seamless data exchange from your ben admin system
  • Processing of required notices such as General, Qualifying Event, Election and Termination of COBRA notices
  • Premium collection and remittance
  • Coordination with insurance carriers
  • Employer COBRA system access to view reports, elections and payment status
  • Participant portal for ease of election and payment
  • Experienced benefit and COBRA professionals available for questions

COBRA Notices


Premium Collection and Remittance

Customer Service

Retiree Billing Administration

Offering a strong retiree benefit plan helps your business retain key employees and often, administering these benefit packages can be complex and time-consuming for your staff. With experienced benefit professionals on our team, we can provide solutions to take the burden off your team through our Retiree Billing service.

While partnering with our benefit broker team to establish a solid understanding of your retiree policy(s) and offering, we include services such as:

  • Eligibility and enrollment management
  • EDI integration (if applicable) from Ben Admin system to Retiree Billing system
  • Premium collection and remittance
  • Coordination with insurance carriers
  • Retiree service and support

Retiree benefit eligibility and enrollment management

Retiree Billing

Retiree Billing Customer Service & Support